Wednesday Apr 08, 2026

Twinfield partners may observe errors when connecting to Twinfield Accounting
Twinfield Accounting

  Operational

Twinfield partners may observe errors when connecting to Twinfield Accounting
Resolved

The issue has been resolved.  Depending on how integrations via the Twinfield API are implemented, it may take up to an additional hour for some of them to successfully connect to Twinfield again.  We apologize for any inconvenience caused and thank you for your patience.

Apr 09, 2026 - 02:23PM (UTC)
Update

We have identifed the root cause of the issue and are deploying a fix to resolve it, estimated time of resolution is 5pm CEST. We apologize for any inconvenience caused and thank you for your patience.

Apr 09, 2026 - 12:03PM (UTC)
Investigating

We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

Apr 09, 2026 - 08:15AM (UTC)
Update

We are aware some of our services are not working as expected, investigations to solve the issues remain a priority.  We apologize for any inconvenience caused and thank you for your patience.

Apr 08, 2026 - 09:36PM (UTC)
Investigating

We have identifed cause of the issue and are working to resolve it. We apologize for any inconvenience caused and thank you for your patience.

Apr 08, 2026 - 07:28PM (UTC)
Investigating

We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your patience.

Apr 08, 2026 - 03:59PM (UTC)
Investigating

We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your patience.

Apr 08, 2026 - 01:48PM (UTC)
Update

Some customers are reporting that accessing Twinfield Accounting via SSO is also impacted, with those users receiving errors.

Thank you for your patience as our team continues to investigate.

Apr 08, 2026 - 12:31PM (UTC)
Identified

Twinfield partners may observe errors when connecting to Twinfield Accounting. Thank you for your patience as our team investigates.

Cluster(s) Impacted: Accounting1 and Accounting2.

Apr 08, 2026 - 11:44AM (UTC)

Components affected

Twinfield Accounting

Reported on

Wed, Apr 8, 2026 11:44 AM (UTC)

Resolved at

Thu, Apr 9, 2026 2:23 PM (UTC)