Users unable to submit VAT returns

Twinfield Accounting

Partial outage

Resolved

This issue is resolved.

Jan 30, 2025 - 06:21PM (UTC)

Update

A fix is being deployed.

Jan 30, 2025 - 03:28PM (UTC)

Update

Thank you for your patience as our team actively works on a fix.

Jan 30, 2025 - 02:44PM (UTC)

Update

We are continuing to investigate this issue. Thank you for your continued patience.

Jan 30, 2025 - 01:14PM (UTC)

Update

Initial investigation indicates that VAT returns are being submitted successfully despite the error message being displayed to users. Thank you for your patience as we continue to investigate.

Jan 30, 2025 - 12:17PM (UTC)

Identified

Some Twinfield Accounting customers may be experiencing errors when submitting VAT returns. Thank you for your patience as our team investigates.

Cluster(s) Impacted: Accounting1 and Accounting2.

Jan 29, 2025 - 09:57AM (UTC)

Components affected

Twinfield Accounting

Reported on

Wed, Jan 29, 2025 9:57 AM (UTC)

Resolved at

Thu, Jan 30, 2025 6:21 PM (UTC)

Wednesday Jan 29, 2025